Groom/ Bell Boy

As a Groom you will welcome guests and carry luggage while escorting them to their rooms. You will explain features of rooms and accommodation facilities.

About us

F ZEEN ATHENS, part of the F ZEEN RETREATS group, is a luxurious adults-only urban retreat located in the historic center of Athens. Blending the philosophy of holistic well-being with a modern way of living, we offer our guests much more than just a stay, we offer a meaningful experience of balance, beauty, and genuine hospitality. Our culture is rooted in the concept of the Εὖ Ζῆν (Ef Zin), the art of living well and in harmony with yourself and the world around you. This is reflected in everything we do, from the level of service we provide to the spaces we create. Our people are the heart of our retreat. That’s why we genuinely invest in their personal and professional growth, offering expert-led training, a supportive and creative work environment, and a competitive package of benefits. If you share our passion for quality, hospitality, and creating experiences that truly matter, we would love to welcome you to our team.

What you’ll do

Welcome guests at the main entrance, and greet them appropriately as per the time

Escort guests to their rooms and explain hotel facilities

Assist the guests to deliver all baggage, messages, and packages to guests and do several other tasks according to the guest’s request

Receive and store the guest luggage and keep a proper record of level tags

Store the guest’s luggage in the luggage room and respond to their request

Tie the luggage tags to the guest’s luggage

Guide the guests to arrive at the Reception Desk and to wait beside them

If guest want to change the room be prepared for, transferring baggage from one room to another

Clean and maintain the baggage room and work area assist in maintaining

Report to the Reception Desk about any malfunctioning equipment

Maintain and upkeep the appearance of the hotel lobby and entrance

Perform other duties as per assign

Requirements

Previous work experience as a Porter or Bell Boy, ideally in a 5* hotel environment

Excellent command of the English language

Knowledge of any additional language will be considered as an asset

Professional attitude and appearance

Ability to be resourceful and proactive when issues arise

Excellent interpersonal & communication skills

Multitasking and time-management skills, with the ability to prioritize tasks

Teamwork spirit and customer service attitude

Benefits

Positive working environment

Training and career development

Uniforms

Join Our Team 

A team that is built on respect and excellent service over collaboration

A team of likeminded individuals that are motivated to work as a unit to offer our guest unique vacations and unforgettable experiences

A team of happy employees, that are driven within their working environment to contribute to a common goal

A team that celebrates achievements made individually and encourages positive attitude and integrity

A healthy environment where nature is the focal point, that encourages collaboration and teamwork, allowing space to breath

A mindful and considerate, people-oriented workplace

A family-run company with exceptional high standards both for the guests and the employees alike